Privacy Policy

The Dental Concierge is committed to providing you with the best possible customer service experience. We are bound by the Privacy Act 1988 (Cth), which outlines principles regarding the privacy of individuals.

1. Collection of Your Personal Information

Many areas of our site can be viewed without providing personal information. However, access to certain future customer support features may require you to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or sensitive information to recover a lost password.

2. Sharing of Your Personal Information

We may occasionally engage third-party companies to perform services on our behalf, such as handling customer support inquiries, processing transactions, or arranging freight shipping. These companies are permitted to access only the personal information necessary to provide their services. The Dental Concierge takes reasonable steps to ensure these companies are bound by confidentiality and privacy obligations.

3. Use of Your Personal Information

We collect non-personally identifiable information from each visitor to the site. This includes browser type, version and language, operating system, pages viewed, access times, and referring website addresses. This information is used internally to monitor traffic trends and improve the user experience with personalized content.

From time to time, we may use customer information for new, previously undisclosed purposes. If our information practices change, we will only use data collected after the policy update in accordance with the new practices.

4. Changes to This Privacy Policy

The Dental Concierge reserves the right to modify this Privacy Policy at any time. If you do not agree with the terms of the policy, please do not use the Site.

5. Accessing Your Personal Information

You have the right to access your personal information, subject to legal exceptions. If you wish to access your information, please contact us. You may be required to submit your request in writing for security purposes. A fee may apply for locating and providing access to your information.

6. Contacting Us

The Dental Concierge welcomes your feedback regarding this Privacy Policy. If you have any questions or require further information, please contact us via the contact form or during business hours, Monday to Friday.